Review Harvesting Automation
Reviews decide which lot a new renter picks. Review Harvesting Automation runs the whole loop for you: after every return it asks the renter how it went, sends happy renters straight to Google and Facebook, and routes anyone unhappy privately to you — before a bad experience becomes a public one-star.
Reviews are your best salesperson
A renter comparing two lots picks the one with more recent, higher-rated reviews. Most happy renters never leave one because nobody asked. This module asks every renter at the right moment, so your review count climbs steadily without your team chasing it.
What it does
- Triggers after the return — the moment the rental is closed out.
- Asks for a quick rating by SMS and email.
- Routes happy renters to your Google and Facebook review links with one tap.
- Catches unhappy renters privately — their feedback goes to you, not to a public review.
- Follows up with renters who don’t respond the first time.
Why it wins
This is the difference between hoping for reviews and harvesting them. By asking every renter and steering the happy ones to public platforms while keeping complaints private, your public rating climbs and your worst experiences get handled off the record.
How it fires in your lot
- Rental is returned and closed out.
- Satisfaction text and email go out automatically.
- Happy renters get one-tap review links.
- Unhappy renters are routed to you privately.
- Non-responders get a follow-up nudge.
Review Harvesting Automation ships in every configuration of the snapshot and is installed in your GoHighLevel account by our team. See the review loop run.