SMS Automation
SMS Automation is the messaging layer that keeps every renter conversation moving by text — the channel renters actually answer. It texts back missed calls in seconds, sends reservation reminders and confirmations, and runs follow-ups, all from one inbox and fully TCPA-compliant.
The channel renters actually answer
Renters let calls go to voicemail and ignore email, but they read texts. SMS Automation puts your company in that channel: the missed call gets an instant text back, the upcoming pickup gets a reminder, and the quiet lead gets a nudge — without anyone typing it out.
What it does
- Missed-call text-back — every unanswered call gets an automatic text within seconds, so the renter doesn’t dial the next lot.
- Two-way inbox — renters text your main number, your whole team replies from any device.
- Reminders and confirmations — pickup time, return time, location, and what to bring.
- Follow-ups — quote sent, deposit pending, or no answer yet — each triggers the right nudge.
- TCPA-compliant — opt-in tracking and one-tap STOP / opt-out built in.
Why it wins
A voicemail is a dead end; a text is a conversation. SMS Automation makes sure no inquiry sits unanswered and no pickup gets forgotten — the reminders and text-backs run on their own, so your team only steps in when there’s a real reply to handle.
How it fires in your lot
- Trigger — a missed call, a new reservation, or an upcoming pickup.
- Text goes out automatically with the right message and link.
- Renter replies into your shared inbox.
- Team responds from any device, or AI handles it after hours.
- Everything is logged to the CRM, opt-outs included.
SMS Automation ships in every configuration of the snapshot and is installed in your GoHighLevel account by our team. A2P 10DLC registration is available through our VA services (hourly or monthly) — not bundled free. See it text a renter back.